Dinkigames is an international entertainment company specialised in the mobile environment. We create and publish free mobile games and applications that aim to entertain, inform and connect people by leveraging global creative power.
The purpose of this policy is to provide you with all the important information and explanations about how and why some of your data may be collected and processed by Dinkigames when you use one of our applications or browse on our website. This privacy policy governs and details the main principles that Dinkigames applies to the data we collect and process to:
- Develop and publish mobile apps (“Dinkigames Apps and Games”)
- Serve advertising that are tailored to the interests of users and run our corporate website
This policy also aims to remind you about your rights and to provide you with all the elements you need to exercise them.
Should you have any questions related to this policy or our practices around privacy and data protection in general, please don’t hesitate to contact Dinkigames as indicated in the contact section of this policy.
Dinkigames apps and games
Why does Dinkigames collect data from its apps and games?
When you install and use Dinkigames mobile applications, we can collect and process some of your data for different legitimate purposes.
You will find below explanations regarding the reasons why Dinkigames may collect data and the legal bases Dinkigames relies on in each case.
Dinkigames collects data:
- To provide you with the services you asked for (e.g., knowing that you completed the first level to allow access to the second one)
- Legal basis - such data processing is strictly necessary for the service(s) asked
- To run analytics and understand how users interact with our product and services in order to continuously improve it (e.g. identifying that a feature is annoying for users or that a level is too difficult for most gamers)
- Legal basis - Express consent. Dinkigames only processes or shares personal data collected through Dinkigames apps for analytics purposes once you express your consent through the pop-up notice included in our apps.
- To serve advertising tailored to the preference and interests of our users and allow Dinkigames to continue to provide free services and products
- Legal basis - Express consent. Dinkigames only processes or shares personal data collected through Dinkigames apps for personalised advertising purposes once you express your consent through the pop-up notice included in one of our apps.
What data does Dinkigames collect from its apps and games?
For all the purposes listed above the data that Dinkigames collect is limited to:
- Your IP address
- Your Mobile Advertising ID (Apple IDFA or Google AAID - which are technical identifiers developed by mobile operating systems for advertising purposes which remain under your control and can be reset or erased at any time in through your device settings)
- Technical information about the device you use and your connection (user agent, type of connection, timestamp)
- Data pertaining to your activities on our applications and notably the way in which you interact with our applications (for instance, how and when you use our applications) and with the advertising served in our applications (for instance, number of ads served, potential clicks)
With whom may your data be shared & why?
Dinkigames does not share your personal data with third parties without your prior consent.
When you consent to the collection of data for advertising and analytics purpose, we may share the data listed above with the following categories of recipients:
- Ad Partners: that allow us to monetize the ad inventory of our apps and provide users with free products and services. Those partners usually collect data via their own tools (Software Development Kits or “SDK”). You will find a list of our partners implementing advertising SDKs through our applications and the privacy policies of their services that describe their practices and allow you to exercise your rights directly toward them hereafter: Google - https://policies.google.com/privacy
- Analytic companies: that provide us with tools and technologies that allow us to better understand how users interact with our services and will help us improve it. Those partners also usually collect data via their own SDKs. You will find a list of our partners implementing analytical SDKs through our applications hereafter: Google - https://policies.google.com/privacy
- Authorities: only to the extent we are obliged to by applicable laws and regulations.
Children data
Dinkigames never knowingly or willingly collected any personal data concerning children under 13 years of age
Account Deletion
We offer the following options for account deletion:
REQUESTING ACCOUNT DELETIONUsers can request the deletion of their account and associated data by following these steps:
- In-App Request: Navigate to the account settings section within the app, select the “Advance” tab , select the "Delete Account" option, and follow the on-screen instructions.
- Email Request: Send an email to support support@dinkigames.com with the subject line "Account Deletion Request." Please include your user ID (which can be found in the profile section within the app) and any relevant account information to help us process your request promptly.
PROCESSING ACCOUNT DELETION REQUESTSUpon receiving an account deletion request, we will:
- Verification: Verify the identity of the requester to ensure the security of the account.
- Data Deletion: Delete the user’s account and associated data from our servers within 30 days of the verification process. This includes personal information, user-generated content, and any data stored within the app.
POST-DELETIONAfter an account is deleted:
- Irreversible Action: Account deletion is permanent and cannot be undone. All user data will be permanently removed from our servers.
Changes
We may update our Privacy Policy from time to time. Make sure to check it periodically to see if any updates are made. This Privacy Policy was last updated on February 19, 2021.
Contact
If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the game so we can reply to you more quickly.
Email: info@dinkigames.com